All Systems Operational
Domain name registration ? Operational
DNS ? Operational
LiveDNS ? Operational
{abc}.dns.gandi.net ? Operational
ns6.gandi.net ? Operational
Gandimail ? Operational
SMTP in ? Operational
SMTP out ? Operational
Roundcube webmail ? Operational
Sogo webmail ? Operational
Access (IMAP/POP3) ? Operational
Hosting ? Operational
Simple Hosting FR-SD3 ? Operational
Simple Hosting FR-SD5 ? Operational
Simple Hosting FR-SD6 ? Operational
Simple Hosting LU-BI1 ? Operational
Cloud FR-SD3 ? Operational
Cloud FR-SD5 ? Operational
Cloud FR-SD6 ? Operational
Cloud LU-BI1 ? Operational
GandiCloud VPS FR-SD6 Operational
Portal ? Operational
www.gandi.net ? Operational
Billing / payments ? Operational
admin.gandi.net ? Operational
shop.gandi.net Operational
Go Sitebuilder ? Operational
APIs ? Operational
PUBLIC API v4 ? Operational
PUBLIC API v5 ? Operational
Web redirection services ? Operational
Network ? Operational
SSL Certificates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Registry Switch Maintenance

List of TLD(s) impacted:
.CH, .LI

Maintenance Window: 2021-12-02 06:00AM UTC - 2021-12-02 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 4, 11:32 UTC
Registry Twnic Maintenance

List of TLD(s) impacted:
tw, xn--kpry57d

Maintenance Window: 2021-12-03 02:00AM UTC - 2021-12-03 04:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 23, 10:42 UTC
Registry JPRS Maintenance

List of TLD(s) impacted:
JP

Maintenance Window: 2021-12-06 02:00AM UTC - 2021-12-06 04:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:42 UTC
Registry GmoRegistry2 Maintenance

List of TLD(s) impacted:
okinawa, ryukyu

Maintenance Window: 2021-12-06 02:00AM UTC - 2021-12-06 04:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:40 UTC
Registry Switch Maintenance

List of TLD(s) impacted:
.CH, .LI

Maintenance Window: 2021-12-07 07:00AM UTC - 2021-12-07 12:30PM UTC

No action on these domains will be possible during this outage.
Posted on Nov 4, 11:33 UTC
Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-12-12 01:00AM UTC - 2021-12-12 05:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:47 UTC
Registry Nominet Maintenance

List of TLD(s) impacted:
abogado, bayern, beer, boston, career, casa, cooking, cymru, fashion, fishing, fit, garden, horse, jobs, law, luxe, miami, realestate, rodeo, surf, co.uk, me.uk, org.uk, uk, vip, vodka, wales, wedding, work, yoga

Maintenance Window: 2021-12-14 06:00AM UTC - 2021-12-14 08:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:49 UTC
[Production] Registry Registry IIS Maintenance Dec 15, 20:00 - Dec 16, 01:00 UTC
Registry Registry IIS Maintenance

List of TLD(s) impacted:
SE, NU

Maintenance Window: 2021-12-15 08:00PM UTC - 2021-12-16 01:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 16, 09:57 UTC
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:02 UTC
Scheduled - Registry Registry of .gr and .ελ Maintenance

List of TLD(s) impacted:
.gr, .xn--qxam

Maintenance Window: 2021-11-28 08:00AM UTC - 2021-11-28 02:00PM UTC

No action on these domains will be possible during this outage.
Nov 24, 12:58 UTC
Completed - The scheduled maintenance has been completed.
Nov 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 UTC
Scheduled - Registry JPRS Maintenance

List of TLD(s) impacted:
JP

Maintenance Window: 2021-11-27 12:00AM UTC - 2021-11-28 03:00AM UTC

No action on these domains will be possible during this outage.
Nov 20, 09:10 UTC
Completed - The scheduled maintenance has been completed.
Nov 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 UTC
Scheduled - Registry JPRS Maintenance

List of TLD(s) impacted:
.JP

Maintenance Window: 2021-11-27 12:00AM UTC - 2021-11-28 03:00AM UTC

No action on these domains will be possible during this outage.
Oct 28, 13:31 UTC
Completed - The scheduled maintenance has been completed.
Nov 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 16:00 UTC
Scheduled - Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-27 04:00PM UTC - 2021-11-28 12:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:35 UTC
Nov 27, 2021
Nov 26, 2021
Resolved - This incident has been resolved.
Nov 26, 15:13 UTC
Update - Some of the services are back, help.gandi.net is still unreachable. Our team is still investigating.
Nov 26, 13:07 UTC
Update - We are continuing to investigate this issue.
Nov 26, 11:02 UTC
Investigating - We are unreachable from some locations (BeNeLux), we are working on the issue
Nov 26, 10:47 UTC
Nov 25, 2021
Resolved - No more issue on renewal, everything is functional
Nov 25, 17:04 UTC
Monitoring - Rollback has been done, we are monitoring for any remaining issue.
Nov 25, 16:40 UTC
Identified - Renewal of some simplehosting instances is failing due to a recent change. We are currently rolling back the change.
Nov 25, 16:38 UTC
Completed - The scheduled maintenance has been completed.
Nov 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 17:00 UTC
Scheduled - Registry nic.at Maintenance

List of TLD(s) impacted:
.AT

Maintenance Window: 2021-11-24 05:00PM UTC - 2021-11-25 12:00AM UTC

No action on these domains will be possible during this outage.
Nov 19, 12:47 UTC
Nov 24, 2021
Resolved - This incident has been resolved.
Nov 24, 17:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 15:41 UTC
Update - We are continuing to investigate this issue.
Nov 24, 15:26 UTC
Investigating - We are investigating an issue with a storage unit on our FR-SD3 datacenter.
Nov 24, 15:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 05:02 UTC
Scheduled - Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-11-24 05:00AM UTC - 2021-11-24 08:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 24, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:02 UTC
Scheduled - Registry CZ.NIC Maintenance

List of TLD(s) impacted:
CZ

Maintenance Window: 2021-11-23 09:00PM UTC - 2021-11-24 01:00AM UTC

No action on these domains will be possible during this outage.
Nov 19, 13:44 UTC
Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:00 UTC
Scheduled - Registry HexonetEPPDe Maintenance

List of TLD(s) impacted:
de

Maintenance Window: 2021-11-23 03:00PM UTC - 2021-11-23 04:30PM UTC

No action on these domains will be possible during this outage.
Nov 15, 12:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 05:02 UTC
Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
abogado, bayern, beer, boston, career, casa, cooking, cymru, fashion, fishing, fit, garden, horse, jobs, law, luxe, miami, realestate, rodeo, surf, co.uk, me.uk, org.uk, uk, vip, vodka, wales, wedding, work, yoga

Maintenance Window: 2021-11-23 05:00AM UTC - 2021-11-23 07:00AM UTC

No action on these domains will be possible during this outage.
Oct 25, 16:22 UTC
Nov 22, 2021

No incidents reported.

Nov 21, 2021
Completed - The scheduled maintenance has been completed.
Nov 21, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:02 UTC
Scheduled - Registry Ficora Maintenance

List of TLD(s) impacted:
fi

Maintenance Window: 2021-11-21 07:00AM UTC - 2021-11-21 11:00AM UTC

No action on these domains will be possible during this outage.
Nov 20, 09:10 UTC
Completed - The scheduled maintenance has been completed.
Nov 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:03 UTC
Scheduled - Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-20 04:00PM UTC - 2021-11-21 12:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:35 UTC
Nov 20, 2021
Completed - The scheduled maintenance has been completed.
Nov 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 UTC
Scheduled - Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-11-20 08:00AM UTC - 2021-11-20 12:00PM UTC

No action on these domains will be possible during this outage.
Jan 29, 17:13 UTC
Nov 19, 2021
Resolved - This incident has been resolved.
Nov 19, 16:09 UTC
Identified - We are taking our telephone infrastructure offline for ~2 hours of emergency maintenance due to electrical disruptions. We will update this incident once it's back online. Thank you for your understanding.
Nov 19, 13:46 UTC
Nov 18, 2021
Completed - The scheduled maintenance has been completed.
Nov 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:01 UTC
Scheduled - Registry nic.at Maintenance

List of TLD(s) impacted:
AT

Maintenance Window: 2021-11-17 06:00PM UTC - 2021-11-18 12:00AM UTC

No action on these domains will be possible during this outage.
Nov 15, 12:45 UTC
Nov 17, 2021
Completed - The scheduled maintenance has been completed.
Nov 17, 16:37 UTC
Update - tshoot status:
We have the same behavior on another slot.
Meanwhile, the LAG toward a core routers stays down for no reason.
The ASR is seeing an `old` partner MAC...

We have finally reloaded the chassis, with the card slotted.
On the reload, the card was discovered okay and the LAG that was previously down is now up and running.

We have taken traces to open the TAC.

We stop the maintenance until with have feedback from the support
Nov 17, 16:37 UTC
Update - We tried another card and it crashed again. Both cards were tested OKAY in LAB this morning.
We now suspects that the slot is messed up.

We are freeing another slot on the chassis to validate this.
We are still working isolated from the production
Nov 17, 14:53 UTC
Update - During the reload, we have removed all uplinks to the routers to work on it isolated.

We tried to insert the card back, the card is boot looping and crashed again the supervisor.
We will try another card after the next reload, and will open a TAC case anyway.
Nov 17, 14:33 UTC
Update - Ro-1.csd4 crashed during the OIR on the MPA.
The card has been slotted `powered down`, the crashed happened during the power up.

We are reloading the router

Impact might have been seen during the network convergence
Nov 17, 13:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:37 UTC
Scheduled - We are moving around some ASR9K MPA card on CORE/DC routers to maximize port usage.
Nov 17, 13:35 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 07:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 12:31 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 16, 12:27 UTC
Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g, global

Maintenance Window: Starting Nov 16th 12:00 UTC

No action on these domains will be possible during this outage.
Nov 16, 12:26 UTC
Completed - The scheduled maintenance has been completed.
Nov 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:05 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc, com, net

Maintenance Window: 2021-11-16 10:00PM UTC - 2021-11-17 02:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:37 UTC
Nov 16, 2021
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 UTC
Scheduled - Registry Cira Maintenance

List of TLD(s) impacted:
.ECO

Maintenance Window: 2021-11-16 09:00PM UTC - 2021-11-16 11:00PM UTC

No action on these domains will be possible during this outage.
Nov 15, 12:50 UTC
Update - The scheduled maintenance has been completed.
Nov 16, 22:40 UTC
Completed - The maintenance is done, everything went as expected
Nov 16, 22:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:33 UTC
Scheduled - Emergency maintenance:
We need to normalize the BGP configuration on our Core route-reflectors.
No impact is expected
Nov 16, 15:43 UTC
Completed - The scheduled maintenance has been completed.
Nov 16, 15:31 UTC
Update - We are postponning this maintenance to another time window
Nov 16, 15:30 UTC
Scheduled - We are moving around some of our ASR9K MPA cards to maximize port usage.
No impact is expected.
Nov 16, 09:50 UTC
Completed - The scheduled maintenance has been completed.
Nov 16, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:00 UTC
Scheduled - Registry Switch Maintenance

List of TLD(s) impacted:
.CH, .LI

Maintenance Window: 2021-11-16 07:00AM UTC - 2021-11-16 12:30PM UTC

No action on these domains will be possible during this outage.
Nov 4, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Nov 16, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:00 UTC
Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-11-16 10:00AM UTC - 2021-11-16 12:00PM UTC

No action on these domains will be possible during this outage.
Nov 4, 11:29 UTC
Completed - The scheduled maintenance has been completed.
Nov 16, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:00 UTC
Scheduled - Registry Pir Maintenance

List of TLD(s) impacted:
ngo, ong, org, xn--c1avg, xn--i1b6b1a6a2e, xn--nqv7f

Maintenance Window: 2021-11-16 10:00AM UTC - 2021-11-16 12:00PM UTC

No action on these domains will be possible during this outage.
Nov 4, 11:29 UTC
Nov 15, 2021
Completed - The scheduled maintenance has been completed.
Nov 15, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 UTC
Scheduled - We are planning this maintenance to make in sync the running-configuration of 2 core routers with our source of truth.
No impact is expected.
Nov 15, 17:11 UTC
Resolved - This incident has been resolved.
Nov 15, 14:19 UTC
Monitoring - The network is now stable, we are monitoring the situation.
Nov 15, 13:54 UTC
Investigating - We are investigating a network incident on our platform. Our engineers are currently working on restoring the impacted services.
Nov 15, 13:46 UTC
Resolved - This incident has been resolved.
Nov 15, 08:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 08:14 UTC
Investigating - A registry is experiencing intermittent problems.
List of TLD(s) impacted:
au, it, at, cz, lu, pl, es, im, cat, ru, nl, jp, pt, hn, ht, gs, sb, tl, mu, cx, am, hk, lt, gb.com, la, kr.com, ar.com, qc.com, uy.com, se.com, hu.com, no.com, no, af, nf, ki, pe, gy, ms, lv, ph, ro, xn--p1ai, si, mg, gr, cm, xn--j6w193g, xn--qxam

Operations for these domains are delayed until the situation is resolved on their side.
Nov 15, 07:55 UTC