All Systems Operational
Domain name registration ? Operational
DNS ? Operational
LiveDNS ? Operational
{abc}.dns.gandi.net ? Operational
ns6.gandi.net ? Operational
Gandimail ? Operational
SMTP in ? Operational
SMTP out ? Operational
Roundcube webmail ? Operational
Sogo webmail ? Operational
Access (IMAP/POP3) ? Operational
Hosting ? Operational
PAAS FR-SD3 ? Operational
PAAS FR-SD5 ? Operational
PAAS FR-SD6 ? Operational
IAAS FR-SD3 ? Operational
IAAS FR-SD5 ? Operational
IAAS FR-SD6 ? Operational
PAAS LU-BI1 ? Operational
IAAS LU-BI1 ? Operational
Portal ? Operational
www.gandi.net ? Operational
Billing / payments Operational
admin.gandi.net ? Operational
APIs ? Operational
PUBLIC API v4 ? Operational
PUBLIC API v5 ? Operational
Web redirection services ? Operational
Network ? Operational
SSL Certificates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Production] Registry SIDN Maintenance Jan 18, 18:30 - Jan 19, 19:30 UTC
Registry SIDN Maintenance

List of TLD(s) impacted:
NL

Maintenance Window: 2021-01-18 06:30PM UTC - 2021-01-19 07:30PM UTC

All services will remain available during the maintenance work, but with brief interruptions
Posted on Jan 12, 17:35 UTC
[Production] Registry Nominet Maintenance Jan 19, 05:00-08:00 UTC
Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, me.uk, org.uk, co.uk, uk, surf, rodeo, cymru, miami, luxe, london, law, horse, garden, fit, fishing, fashion, cooking, casa, boston, beer, bayern, abogado

Maintenance Window: 2021-01-19 05:00AM UTC - 2021-01-19 08:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 17, 15:37 UTC
[Production] Registry Twnic Maintenance Jan 20, 11:00-17:00 UTC
Registry Twnic Maintenance

List of TLD(s) impacted:
tw, xn--kpry57d

Maintenance Window: 2021-01-20 11:00AM UTC - 2021-01-20 05:00PM UTC

No action on these domains will be possible during this outage.
Posted on Dec 21, 11:46 UTC
[Production] Registry Cnnic Maintenance Jan 20, 11:00-17:00 UTC
Registry Cnnic Maintenance

List of TLD(s) impacted:
cn, xn--fiqs8s

Maintenance Window: 2021-01-20 11:00AM UTC - 2021-01-20 05:00PM UTC

No action on these domains will be possible during this outage.
Posted on Dec 21, 11:45 UTC
[Production] Registry HexonetEPP Maintenance Jan 20, 20:00 - Jan 21, 01:00 UTC
Registry HexonetEPP Maintenance

List of TLD(s) impacted:
SE

Maintenance Window: 2021-01-20 08:00PM UTC - 2021-01-21 01:00AM UTC

No action on these domains will be possible during this outage.
Posted on Dec 24, 13:30 UTC
[Production] Registry Switch Maintenance Jan 21, 05:00-06:00 UTC
Registry Switch Maintenance

List of TLD(s) impacted:
li, ch

Maintenance Window: 2021-01-21 05:00AM UTC - 2021-01-21 06:00AM UTC

No action on these domains will be possible during this outage.
Posted on Dec 10, 14:48 UTC
[Production] Registry Registry IIS Maintenance Feb 3, 20:00 - Feb 4, 01:00 UTC
Registry Registry IIS Maintenance

List of TLD(s) impacted:
SE

Maintenance Window: 2021-02-03 08:00PM UTC - 2021-02-04 01:00AM UTC

No action on these domains will be possible during this outage.
Posted on Jan 5, 11:25 UTC
[Production] Registry Switch Maintenance Feb 11, 05:00-05:30 UTC
Registry Switch Maintenance

List of TLD(s) impacted:
li, ch

Maintenance Window: 2021-02-11 05:00AM UTC - 2021-02-11 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Dec 10, 14:48 UTC
[Production] Registry Switch Maintenance Mar 4, 05:00-06:00 UTC
Registry Switch Maintenance

List of TLD(s) impacted:
li, ch

Maintenance Window: 2021-03-04 05:00AM UTC - 2021-03-04 06:00AM UTC

No action on these domains will be possible during this outage.
Posted on Dec 10, 14:49 UTC
[Production] Registry Switch Maintenance Mar 23, 05:00-07:00 UTC
Registry Switch Maintenance

List of TLD(s) impacted:
li, ch

Maintenance Window: 2021-03-23 05:00AM UTC - 2021-03-23 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Dec 10, 14:49 UTC
[Production] Registry Switch Maintenance Apr 15, 06:00-07:00 UTC
Registry Switch Maintenance

List of TLD(s) impacted:
li, ch

Maintenance Window: 2021-04-15 06:00AM UTC - 2021-04-15 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Dec 10, 14:49 UTC
Past Incidents
Jan 16, 2021

No incidents reported today.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
[Production] Registry Afilias Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 16:00 UTC
Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
homes, global, vegas, mn, asia, me, boats, lc, ltda, eco, ist, onl, yachts, sc, rich, autos, motorcycles, aero, vc, bz, srl, ag, istanbul, pr, global, vegas, mn, asia, me, boats, lc, ltda, eco, ist, onl, yachts, sc, rich, autos, motorcycles, aero, vc, bz, srl, ag, istanbul, pr, llc, xn--5tzm5g, blue, lgbt, pink, sh, green, poker, red, organic, voto, vote, bet, pro, xn--6frz82g, archi, black, shiksha, io, ac, kim, mobi, ski, bio, pet, info, promo


Maintenance Window: 2021-01-14 04:00PM UTC - 2021-01-14 05:00PM UTC

No action on these domains will be possible during this outage.
Jan 7, 15:56 UTC
outage on www.gandi.net and APIs
Resolved - This incident has been resolved.
Jan 14, 15:58 UTC
Update - A fix has been deployed.
Jan 14, 15:16 UTC
Update - Our teams are working to fix mailbox provisioning.
Jan 14, 12:24 UTC
Update - All www.gandi.net and APIs access are back to normal.
Only remaining impact is slowness in new mailboxes provisioning.
We are working on it.
Jan 14, 08:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 06:12 UTC
Investigating - We are currently investigating this issue.
Jan 14, 05:24 UTC
Database maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 03:00 UTC
Scheduled - We will perform a live maintenance of our production database on 2021-01-14 from 03:00 AM UTC. No outage is expected. We will provide updates as necessary.
Jan 12, 13:28 UTC
[Production] Registry Switch Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:00 UTC
Scheduled - Registry Switch Maintenance

List of TLD(s) impacted:
li, ch

Maintenance Window: 2021-01-14 06:00AM UTC - 2021-01-14 07:00AM UTC

No action on these domains will be possible during this outage.
Aug 24, 09:43 UTC
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Public website and admin access issues
Resolved - This incident has been resolved.
Jan 12, 16:53 UTC
Identified - One of our providers is experiencing issues, customers may have trouble loading www.gandi.net and admin.gandi.net.
Jan 12, 15:56 UTC
Jan 11, 2021
SD3 Storage incident
Resolved - This incident has been resolved.
Jan 11, 22:23 UTC
Investigating - We are still having issue with a storage unit.
We are investigating.
Jan 11, 15:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 15:17 UTC
Investigating - We are currently investigating this issue.
Jan 11, 15:17 UTC
[Production] Registry Afnic Maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 17:00 UTC
Scheduled - Registry Afnic Maintenance

List of TLD(s) impacted:
tf, fr, yt, re, wf, pm

Maintenance Window: 2021-01-11 05:00PM UTC - 2021-01-11 07:00PM UTC

No action on these domains will be possible during this outage.
Jan 8, 09:22 UTC
Jan 10, 2021

No incidents reported.

Jan 9, 2021
.fr operations suspended due to a problem at afnic
Resolved - .fr is back : https://twitter.com/AFNIC_Op/status/1347786441083023360
Jan 9, 09:16 UTC
Investigating - Operations to afnic are suspended : https://twitter.com/AFNIC_Op/status/1347652733155889153
Jan 8, 22:19 UTC
Jan 8, 2021
[Production] Registry CiraIe Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 14:30 UTC
Scheduled - Registry CiraIe Maintenance

List of TLD(s) impacted:
ie

Maintenance Window: 2021-01-08 02:30PM UTC - 2021-01-08 04:00PM UTC

No action on these domains will be possible during this outage.
Jan 7, 15:58 UTC
Jan 7, 2021
[Production] Registry Afilias Maintenance
Completed - The scheduled maintenance has been completed.
Jan 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 16:00 UTC
Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
homes, global, vegas, mn, asia, me, boats, lc, ltda, eco, ist, onl, yachts, sc, rich, autos, motorcycles, aero, vc, bz, srl, ag, istanbul, pr, global, vegas, mn, asia, me, boats, lc, ltda, eco, ist, onl, yachts, sc, rich, autos, motorcycles, aero, vc, bz, srl, ag, istanbul, pr, llc, xn--5tzm5g, blue, lgbt, pink, sh, green, poker, red, organic, voto, vote, bet, pro, xn--6frz82g, archi, black, shiksha, io, ac, kim, mobi, ski, bio, pet, info, promo

Maintenance Window: 2021-01-07 04:00PM UTC - 2021-01-07 05:00PM UTC

No action on these domains will be possible during this outage.
Jan 5, 11:29 UTC
SD6 PaaS network incident
Resolved - This incident has been resolved.
Jan 7, 09:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 08:50 UTC
Update - We are continuing to investigate this issue.
Jan 7, 08:50 UTC
Investigating - We are currently investigating this issue.
Jan 7, 07:22 UTC
Jan 6, 2021
SD6 Network incident
Resolved - This incident has been resolved.
Jan 6, 13:24 UTC
Update - The service has been restored for most of the affected clients, we are still working to recover the last ones.
Jan 6, 12:43 UTC
Update - storage issue resolved, now fixing some side effects
Jan 6, 10:44 UTC
Monitoring - operations (stop, start) are suspended for a while during incident resolution.
Jan 6, 10:24 UTC
Identified - Storage unit repair in progress
Jan 6, 09:44 UTC
Investigating - We are continuing to investigate this issue.
Jan 6, 09:43 UTC
Identified - We have identified the issue as coming from one of our storage units, a fix is being implemented.
Jan 6, 09:25 UTC
Update - We are continuing to investigate this issue.
Jan 6, 08:46 UTC
Investigating - We are currently investigating this issue.
Jan 6, 08:39 UTC
Jan 5, 2021
[Production] Registry Afnic Maintenance
Completed - The scheduled maintenance has been completed.
Jan 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 18:00 UTC
Scheduled - Registry Afnic Maintenance

List of TLD(s) impacted:
tf, fr, yt, re, wf, pm

Maintenance Window: 2021-01-05 06:00PM UTC - 2021-01-05 09:00PM UTC

No action on these domains will be possible during this outage.
Jan 5, 11:22 UTC
Jan 4, 2021
Domain operations error with AFNIC domains
Resolved - AFNIC has resolved the issue, all services are back to normal.
Jan 4, 09:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 3, 07:47 UTC
Update - AFNIC is aware of the problem, they are working on it : https://twitter.com/AFNIC_Op/status/1345507451030933511
Jan 2, 23:29 UTC
Investigating - We are observing some errors on domain renew operations for some AFNIC domains. We are currently investigating this issue.
Jan 2, 22:08 UTC
SD3 network
Resolved - This incident has been resolved.
Jan 4, 07:41 UTC
Investigating - We are currently investigating this issue.
Jan 4, 07:38 UTC
Jan 3, 2021
Jan 2, 2021
Payment problem
Resolved - This incident has been resolved.
Jan 2, 11:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 2, 09:21 UTC
Investigating - We are note able to process some payements. We are investigating the problem.
Jan 2, 07:40 UTC
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