Update - Payments between 9:48 UTC and 11:37 UTC are still in pending status.
Oct 20, 16:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 11:59 UTC
Investigating - Our payment partner for French customers is currently unstable, the payment page is sometimes unreachable (timeout.)
Oct 20, 10:56 UTC
Domain name registration ? Operational
DNS ? Operational
LiveDNS ? Operational
{abc}.dns.gandi.net ? Operational
ns6.gandi.net ? Operational
Gandimail ? Operational
SMTP in ? Operational
SMTP out ? Operational
Roundcube webmail ? Operational
Sogo webmail ? Operational
Access (IMAP/POP3) ? Operational
Hosting ? Operational
Simple Hosting FR-SD3 ? Operational
Simple Hosting FR-SD5 ? Operational
Simple Hosting FR-SD6 ? Operational
Simple Hosting LU-BI1 ? Operational
Cloud FR-SD3 ? Operational
Cloud FR-SD5 ? Operational
Cloud FR-SD6 ? Operational
Cloud LU-BI1 ? Operational
GandiCloud VPS FR-SD6 Operational
Portal ? Operational
www.gandi.net ? Operational
Billing / payments ? Operational
admin.gandi.net ? Operational
shop.gandi.net Operational
Go Sitebuilder ? Operational
APIs ? Operational
PUBLIC API v4 ? Operational
PUBLIC API v5 ? Operational
Web redirection services ? Operational
Network ? Operational
SSL Certificates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Registry Switch Maintenance

List of TLD(s) impacted:
Ch, Li

Maintenance Window: 2021-10-21 05:00AM UTC - 2021-10-21 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:32 UTC
Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-10-24 04:00AM UTC - 2021-10-24 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:21 UTC
Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, co.uk, me.uk, org.uk, uk, surf, rodeo, realestate, miami, luxe, law, jobs, horse, garden, fit, fishing, fashion, cymru, cooking, casa, career, boston, beer, bayern, abogado

Maintenance Window: 2021-10-26 05:00AM UTC - 2021-10-26 07:30AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 29, 13:21 UTC
Registry Verisign Maintenance

List of TLD(s) impacted:
cc, name, tv, xn--9dbq2a, xn--mk1bu44c, xn--t60b56a, xn--tckwe

Maintenance Window: 2021-10-26 05:00PM UTC - 2021-10-26 09:00PM UTC

No action on these domains will be possible during this outage.
Posted on Oct 20, 11:34 UTC
Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-10-27 04:00AM UTC - 2021-10-27 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 29, 13:27 UTC
Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-10-27 05:00PM UTC - 2021-10-27 08:00PM UTC

No action on these domains will be possible during this outage.
Posted on Oct 20, 11:36 UTC
[Production] Registry Verisign Maintenance Oct 28, 21:00 - Oct 29, 01:00 UTC
Registry Verisign Maintenance

List of TLD(s) impacted:
com, net, cc, name, tv, xn--9dbq2a, xn--mk1bu44c, xn--t60b56a, xn--tckwe

Maintenance Window: 2021-10-28 09:00PM UTC - 2021-10-29 01:00AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 29, 13:29 UTC
[Production] Registry Sgnic Maintenance Nov 13, 16:00 - Nov 14, 00:00 UTC
Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-13 04:00PM UTC - 2021-11-14 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:34 UTC
[Production] Registry Verisign Maintenance Nov 16, 22:00 - Nov 17, 02:00 UTC
Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc, com, net

Maintenance Window: 2021-11-16 10:00PM UTC - 2021-11-17 02:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:37 UTC
Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-11-20 08:00AM UTC - 2021-11-20 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Jan 29, 17:13 UTC
[Production] Registry Sgnic Maintenance Nov 20, 16:00 - Nov 21, 00:00 UTC
Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-20 04:00PM UTC - 2021-11-21 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:35 UTC
Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-11-24 05:00AM UTC - 2021-11-24 08:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:22 UTC
[Production] Registry Sgnic Maintenance Nov 27, 16:00 - Nov 28, 00:00 UTC
Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-27 04:00PM UTC - 2021-11-28 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:35 UTC
Past Incidents
Oct 20, 2021
Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 11:00 UTC
Scheduled - Registry DnsBelgium Maintenance

List of TLD(s) impacted:
brussels, vlaanderen

Maintenance Window: 2021-10-20 11:00AM UTC - 2021-10-20 03:00PM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Oct 20, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 02:00 UTC
Scheduled - Registry Dns.PL Maintenance

List of TLD(s) impacted:
PL

Maintenance Window: 2021-10-20 02:00AM UTC - 2021-10-20 05:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:31 UTC
Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 UTC
Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g, aero, ag, asia, bz, eco, global, ist, istanbul, lc, ltda, me, mn, onl, pr, rich, sc, spa, srl, vc, vegas, aero, ag, asia, bz, eco, global, ist, istanbul, lc, ltda, me, mn, onl, pr, rich, sc, spa, srl, vc, vegas

Maintenance Window: 2021-10-19 03:00PM UTC - 2021-10-19 07:00PM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:27 UTC
Completed - The scheduled maintenance has been completed.
Oct 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 14:30 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
cc, name, tv, xn--9dbq2a, xn--mk1bu44c, xn--t60b56a, xn--tckwe

Maintenance Window: 2021-10-19 02:30PM UTC - 2021-10-19 06:30PM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:23 UTC
Resolved - Monitoring showed that issue has been resolved.
Oct 19, 13:52 UTC
Monitoring - A fix has been implemented, we will keep monitoring the situation during the week-end.
Oct 15, 16:25 UTC
Update - Still working on a permanent fix
Oct 15, 14:52 UTC
Identified - Issue has been identified and a fix is being implemented
Oct 15, 11:20 UTC
Investigating - Nous rencontrons des lenteurs sur nos API internes Simple hosting, la vitesse des opérations sur Simple Hosting est dégradée mais la disponibilité des sites n'est pas affectée.

We are investigating slowness on the internal APIs of our Simple Hosting product. New operations might be slow to process, but websites availability is not impacted.
Oct 15, 08:20 UTC
Completed - The scheduled maintenance has been completed.
Oct 19, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 UTC
Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, co.uk, me.uk, org.uk, uk, surf, rodeo, realestate, miami, luxe, law, jobs, horse, garden, fit, fishing, fashion, cymru, cooking, casa, career, boston, beer, bayern, abogado

Maintenance Window: 2021-10-19 07:00AM UTC - 2021-10-19 09:30AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:25 UTC
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:06 UTC
Scheduled - Registry DotTop Maintenance

List of TLD(s) impacted:
top, wang, xn--45q11c, xn--6qq986b3xl, xn--czr694b, xn--czru2d, xn--hxt814e, xn--ses554g

Maintenance Window: 2021-10-15 08:00PM UTC - 2021-10-15 10:00PM UTC

No action on these domains will be possible during this outage.
Sep 29, 13:25 UTC
Oct 14, 2021
Resolved - Operations on Simple Hosting are no longer blocked. The issue is now fixed.
Oct 14, 17:00 UTC
Monitoring - A fix has been deployed. Our teams are still investigating but customers should no longer be impacted.
Oct 14, 16:46 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 14, 16:07 UTC
Investigating - We are currently having issues with Simple Hosting operations. Operations on Simple Hosting are blocked. Please do not try any operation that would restart your instance, as it may stop but not start until the end of this incident.
Simple Hosting instances that are up and running are available as usual.
Oct 14, 15:58 UTC
Oct 13, 2021

No incidents reported.

Oct 12, 2021
Resolved - This incident has been resolved.
Oct 12, 17:09 UTC
Update - We are continuing to monitor for any further issues.
Oct 12, 17:05 UTC
Monitoring - We have identified source of the issue.
A fix has been implemented and we are monitoring the results.
Oct 12, 17:04 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 UTC
Scheduled - Registry nic.at Maintenance

List of TLD(s) impacted:
AT

Maintenance Window: 2021-10-12 03:00AM UTC - 2021-10-12 10:00AM UTC

No action on these domains will be possible during this outage.
Oct 6, 09:15 UTC
Resolved - This incident has been resolved.
Oct 12, 10:00 UTC
Monitoring - All services should be back online. We are monitoring the situation.
Oct 10, 18:16 UTC
Update - Most of the services are back but we still have problems with Gandimail, due to that a part of customer's mailboxes are still not available. We are working to restore service.
Oct 10, 16:39 UTC
Update - We are continuing to work on a fix for this issue.
Oct 10, 15:45 UTC
Update - We are continuing to restart services and apply patches on the platform.
Oct 10, 13:59 UTC
Update - We are continuing to restart services and apply patches on the platform.
Oct 10, 13:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 11:36 UTC
Update - We are continuing to investigate this issue.
Oct 10, 11:35 UTC
Update - We are continuing to investigate this issue.
Oct 10, 10:41 UTC
Update - We are continuing to investigate this issue.
Oct 10, 10:26 UTC
Investigating - We are currently investigating this issue.
Oct 10, 10:15 UTC
Oct 11, 2021

No incidents reported.

Oct 10, 2021
Resolved - This incident has been resolved.
Oct 10, 07:51 UTC
Monitoring - All connections to .eu have been recovered and we are monitoring the results.
Oct 9, 21:05 UTC
Update - We are still experiencing connection issues to the registry. Customers will not be able to register and renew domains and will experience connection issues with .eu
Oct 9, 17:39 UTC
Investigating - We are experiencing connection issues to the registry. Customers will not be able to register and renew domains and will experience connection issues with .eu
Oct 9, 04:40 UTC
Oct 9, 2021
Resolved - This incident has been resolved.
Oct 9, 17:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 17:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 9, 17:10 UTC
Oct 8, 2021
Resolved - This incident has been resolved.
Oct 8, 08:29 UTC
Identified - We have identified an incident affecting some Gandimail mailboxes. Affected users are unable to access their e-mails or send e-mails. We are working to restore service as soon as possible.
Oct 8, 08:27 UTC
Oct 7, 2021
Resolved - This incident has been resolved.
Oct 7, 15:37 UTC
Update - We are continuing to monitor for any further issues.
Oct 7, 15:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 15:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 14:53 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC
Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
abogado, bayern, beer, boston, career, casa, cooking, cymru, fashion, fishing, fit, garden, horse, jobs, law, luxe, miami, realestate, rodeo, surf, co.uk, me.uk, org.uk, uk, vip, vodka, wales, wedding, work, yoga

Maintenance Window: 2021-10-07 07:00AM UTC - 2021-10-07 09:00AM UTC

No action on these domains will be possible during this outage.
Sep 29, 13:30 UTC
Oct 6, 2021
Completed - The scheduled maintenance has been completed.
Oct 6, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 03:00 UTC
Scheduled - Registry dns.pl Maintenance

List of TLD(s) impacted:
PL

Maintenance Window: 2021-10-06 03:00AM UTC - 2021-10-06 05:00AM UTC

No action on these domains will be possible during this outage.
Sep 29, 13:32 UTC