Gandi.net Status

All Systems Operational

Domain name registration Operational

DNS Operational

LiveDNS Operational

{abc}.dns.gandi.net Operational

ns6.gandi.net Operational

Gandimail Operational

SMTP in Operational

SMTP out Operational

Roundcube webmail Operational

Sogo webmail Operational

Access (IMAP/POP3) Operational

Hosting Operational

Simple Hosting FR-SD3 Operational

Simple Hosting FR-SD5 Operational

Simple Hosting FR-SD6 Operational

Simple Hosting LU-BI1 Operational

Cloud FR-SD3 Operational

Cloud FR-SD5 Operational

Cloud FR-SD6 Operational

Cloud LU-BI1 Operational

GandiCloud VPS FR-SD6 Operational

Portal Operational

www.gandi.net Operational

Billing / payments Operational

admin.gandi.net Operational

shop.gandi.net Operational

Go Sitebuilder Operational

APIs Operational

PUBLIC API v4 Operational

PUBLIC API v5 Operational

Web redirection services Operational

Network Operational

SSL Certificates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Production] Registry Switch Maintenance Dec 2, 06:00-07:00 UTC

Registry Switch Maintenance

List of TLD(s) impacted:
.CH, .LI

Maintenance Window: 2021-12-02 06:00AM UTC - 2021-12-02 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 4, 11:32 UTC

[Production] Registry Twnic Maintenance Dec 3, 02:00-04:00 UTC

Registry Twnic Maintenance

List of TLD(s) impacted:
tw, xn--kpry57d

Maintenance Window: 2021-12-03 02:00AM UTC - 2021-12-03 04:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 23, 10:42 UTC

[Production] Registry JPRS Maintenance Dec 6, 02:00-04:00 UTC

Registry JPRS Maintenance

List of TLD(s) impacted:
JP

Maintenance Window: 2021-12-06 02:00AM UTC - 2021-12-06 04:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:42 UTC

[Production] Registry GmoRegistry2 Maintenance Dec 6, 02:00-04:00 UTC

Registry GmoRegistry2 Maintenance

List of TLD(s) impacted:
okinawa, ryukyu

Maintenance Window: 2021-12-06 02:00AM UTC - 2021-12-06 04:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:40 UTC

[OT&E] Registry Switch Maintenance Dec 7, 07:00-12:30 UTC

Registry Switch Maintenance

List of TLD(s) impacted:
.CH, .LI

Maintenance Window: 2021-12-07 07:00AM UTC - 2021-12-07 12:30PM UTC

No action on these domains will be possible during this outage.
Posted on Nov 4, 11:33 UTC

[Production] Registry Verisign Maintenance Dec 12, 01:00-05:00 UTC

Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-12-12 01:00AM UTC - 2021-12-12 05:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:47 UTC

[Production] Registry Nominet Maintenance Dec 14, 06:00-08:00 UTC

Registry Nominet Maintenance

List of TLD(s) impacted:
abogado, bayern, beer, boston, career, casa, cooking, cymru, fashion, fishing, fit, garden, horse, jobs, law, luxe, miami, realestate, rodeo, surf, co.uk, me.uk, org.uk, uk, vip, vodka, wales, wedding, work, yoga

Maintenance Window: 2021-12-14 06:00AM UTC - 2021-12-14 08:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 15, 12:49 UTC

[Production] Registry Registry IIS Maintenance Dec 15, 20:00 - Dec 16, 01:00 UTC

Registry Registry IIS Maintenance

List of TLD(s) impacted:
SE, NU

Maintenance Window: 2021-12-15 08:00PM UTC - 2021-12-16 01:00AM UTC

No action on these domains will be possible during this outage.
Posted on Nov 16, 09:57 UTC

Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

[Production] Registry Registry of .gr and .ελ Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:02 UTC

Scheduled - Registry Registry of .gr and .ελ Maintenance

List of TLD(s) impacted:
.gr, .xn--qxam

Maintenance Window: 2021-11-28 08:00AM UTC - 2021-11-28 02:00PM UTC

No action on these domains will be possible during this outage.
Nov 24, 12:58 UTC

[Production] Registry JPRS Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 UTC

Scheduled - Registry JPRS Maintenance

List of TLD(s) impacted:
JP

Maintenance Window: 2021-11-27 12:00AM UTC - 2021-11-28 03:00AM UTC

No action on these domains will be possible during this outage.
Nov 20, 09:10 UTC

[Production] Registry JPRS Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 UTC

Scheduled - Registry JPRS Maintenance

List of TLD(s) impacted:
.JP

Maintenance Window: 2021-11-27 12:00AM UTC - 2021-11-28 03:00AM UTC

No action on these domains will be possible during this outage.
Oct 28, 13:31 UTC

[Production] Registry Sgnic Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 16:00 UTC

Scheduled - Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-27 04:00PM UTC - 2021-11-28 12:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:35 UTC

Nov 27, 2021

Nov 26, 2021

Service unreachable: network incident

Resolved - This incident has been resolved.
Nov 26, 15:13 UTC

Update - Some of the services are back, help.gandi.net is still unreachable. Our team is still investigating.
Nov 26, 13:07 UTC

Update - We are continuing to investigate this issue.
Nov 26, 11:02 UTC

Investigating - We are unreachable from some locations (BeNeLux), we are working on the issue
Nov 26, 10:47 UTC

Nov 25, 2021

Simplehosting instance renewal not working as expected

Resolved - No more issue on renewal, everything is functional
Nov 25, 17:04 UTC

Monitoring - Rollback has been done, we are monitoring for any remaining issue.
Nov 25, 16:40 UTC

Identified - Renewal of some simplehosting instances is failing due to a recent change. We are currently rolling back the change.
Nov 25, 16:38 UTC

[Production] Registry nic.at Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 17:00 UTC

Scheduled - Registry nic.at Maintenance

List of TLD(s) impacted:
.AT

Maintenance Window: 2021-11-24 05:00PM UTC - 2021-11-25 12:00AM UTC

No action on these domains will be possible during this outage.
Nov 19, 12:47 UTC

Nov 24, 2021

Storage unit incident on FR-SD3

Resolved - This incident has been resolved.
Nov 24, 17:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 15:41 UTC

Update - We are continuing to investigate this issue.
Nov 24, 15:26 UTC

Investigating - We are investigating an issue with a storage unit on our FR-SD3 datacenter.
Nov 24, 15:09 UTC

[Production] Registry Eurid Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 05:02 UTC

Scheduled - Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-11-24 05:00AM UTC - 2021-11-24 08:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:22 UTC

[Production] Registry CZ.NIC Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:02 UTC

Scheduled - Registry CZ.NIC Maintenance

List of TLD(s) impacted:
CZ

Maintenance Window: 2021-11-23 09:00PM UTC - 2021-11-24 01:00AM UTC

No action on these domains will be possible during this outage.
Nov 19, 13:44 UTC

Nov 23, 2021

[Production] Registry HexonetEPPDe Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:00 UTC

Scheduled - Registry HexonetEPPDe Maintenance

List of TLD(s) impacted:
de

Maintenance Window: 2021-11-23 03:00PM UTC - 2021-11-23 04:30PM UTC

No action on these domains will be possible during this outage.
Nov 15, 12:48 UTC

[Production] Registry Nominet Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 05:02 UTC

Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
abogado, bayern, beer, boston, career, casa, cooking, cymru, fashion, fishing, fit, garden, horse, jobs, law, luxe, miami, realestate, rodeo, surf, co.uk, me.uk, org.uk, uk, vip, vodka, wales, wedding, work, yoga

Maintenance Window: 2021-11-23 05:00AM UTC - 2021-11-23 07:00AM UTC

No action on these domains will be possible during this outage.
Oct 25, 16:22 UTC

Nov 22, 2021

No incidents reported.

Nov 21, 2021

[Production] Registry Ficora Maintenance

Completed - The scheduled maintenance has been completed.
Nov 21, 11:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:02 UTC

Scheduled - Registry Ficora Maintenance

List of TLD(s) impacted:
fi

Maintenance Window: 2021-11-21 07:00AM UTC - 2021-11-21 11:00AM UTC

No action on these domains will be possible during this outage.
Nov 20, 09:10 UTC

[Production] Registry Sgnic Maintenance

Completed - The scheduled maintenance has been completed.
Nov 21, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:03 UTC

Scheduled - Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-20 04:00PM UTC - 2021-11-21 12:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:35 UTC

Nov 20, 2021

[Production] Registry Technical Provider Hexonet Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 UTC

Scheduled - Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-11-20 08:00AM UTC - 2021-11-20 12:00PM UTC

No action on these domains will be possible during this outage.
Jan 29, 17:13 UTC

Nov 19, 2021

Phone support unavailable

Resolved - This incident has been resolved.
Nov 19, 16:09 UTC

Identified - We are taking our telephone infrastructure offline for ~2 hours of emergency maintenance due to electrical disruptions. We will update this incident once it's back online. Thank you for your understanding.
Nov 19, 13:46 UTC

Nov 18, 2021

[Production] Registry nic.at Maintenance

Completed - The scheduled maintenance has been completed.
Nov 18, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:01 UTC

Scheduled - Registry nic.at Maintenance

List of TLD(s) impacted:
AT

Maintenance Window: 2021-11-17 06:00PM UTC - 2021-11-18 12:00AM UTC

No action on these domains will be possible during this outage.
Nov 15, 12:45 UTC

Nov 17, 2021

Linecard/Modules swap on CORE and DC routers #2

Completed - The scheduled maintenance has been completed.
Nov 17, 16:37 UTC

Update - tshoot status:
We have the same behavior on another slot.
Meanwhile, the LAG toward a core routers stays down for no reason.
The ASR is seeing an `old` partner MAC...

We have finally reloaded the chassis, with the card slotted.
On the reload, the card was discovered okay and the LAG that was previously down is now up and running.

We have taken traces to open the TAC.

We stop the maintenance until with have feedback from the support
Nov 17, 16:37 UTC

Update - We tried another card and it crashed again. Both cards were tested OKAY in LAB this morning.
We now suspects that the slot is messed up.

We are freeing another slot on the chassis to validate this.
We are still working isolated from the production
Nov 17, 14:53 UTC

Update - During the reload, we have removed all uplinks to the routers to work on it isolated.

We tried to insert the card back, the card is boot looping and crashed again the supervisor.
We will try another card after the next reload, and will open a TAC case anyway.
Nov 17, 14:33 UTC

Update - Ro-1.csd4 crashed during the OIR on the MPA.
The card has been slotted `powered down`, the crashed happened during the power up.

We are reloading the router

Impact might have been seen during the network convergence
Nov 17, 13:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:37 UTC

Scheduled - We are moving around some ASR9K MPA card on CORE/DC routers to maximize port usage.
Nov 17, 13:35 UTC

[Production] Registry Afilias to Donuts Migration

Completed - The scheduled maintenance has been completed.
Nov 17, 07:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 12:31 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 16, 12:27 UTC

Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g, global

Maintenance Window: Starting Nov 16th 12:00 UTC

No action on these domains will be possible during this outage.
Nov 16, 12:26 UTC

[Production] Registry Verisign Maintenance

Completed - The scheduled maintenance has been completed.
Nov 17, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:05 UTC

Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc, com, net

Maintenance Window: 2021-11-16 10:00PM UTC - 2021-11-17 02:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:37 UTC

Nov 16, 2021

[Production] Registry Cira Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 UTC

Scheduled - Registry Cira Maintenance

List of TLD(s) impacted:
.ECO

Maintenance Window: 2021-11-16 09:00PM UTC - 2021-11-16 11:00PM UTC

No action on these domains will be possible during this outage.
Nov 15, 12:50 UTC

CORE BGP configuration normalization

Update - The scheduled maintenance has been completed.
Nov 16, 22:40 UTC

Completed - The maintenance is done, everything went as expected
Nov 16, 22:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:33 UTC

Scheduled - Emergency maintenance:
We need to normalize the BGP configuration on our Core route-reflectors.
No impact is expected
Nov 16, 15:43 UTC

Linecard/Modules swap on CORE and DC routers

Completed - The scheduled maintenance has been completed.
Nov 16, 15:31 UTC

Update - We are postponning this maintenance to another time window
Nov 16, 15:30 UTC

Scheduled - We are moving around some of our ASR9K MPA cards to maximize port usage.
No impact is expected.
Nov 16, 09:50 UTC

[OT&E] Registry Switch Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 12:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:00 UTC

Scheduled - Registry Switch Maintenance

List of TLD(s) impacted:
.CH, .LI

Maintenance Window: 2021-11-16 07:00AM UTC - 2021-11-16 12:30PM UTC

No action on these domains will be possible during this outage.
Nov 4, 11:32 UTC

[Production] Registry Afilias Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 12:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:00 UTC

Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-11-16 10:00AM UTC - 2021-11-16 12:00PM UTC

No action on these domains will be possible during this outage.
Nov 4, 11:29 UTC

[Production] Registry Pir Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 12:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:00 UTC

Scheduled - Registry Pir Maintenance

List of TLD(s) impacted:
ngo, ong, org, xn--c1avg, xn--i1b6b1a6a2e, xn--nqv7f

Maintenance Window: 2021-11-16 10:00AM UTC - 2021-11-16 12:00PM UTC

No action on these domains will be possible during this outage.
Nov 4, 11:29 UTC

Nov 15, 2021

Configuration synchronisation on core routers

Completed - The scheduled maintenance has been completed.
Nov 15, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 UTC

Scheduled - We are planning this maintenance to make in sync the running-configuration of 2 core routers with our source of truth.
No impact is expected.
Nov 15, 17:11 UTC

Network incident

Resolved - This incident has been resolved.
Nov 15, 14:19 UTC

Monitoring - The network is now stable, we are monitoring the situation.
Nov 15, 13:54 UTC

Investigating - We are investigating a network incident on our platform. Our engineers are currently working on restoring the impacted services.
Nov 15, 13:46 UTC

Incident on a registry

Resolved - This incident has been resolved.
Nov 15, 08:34 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 08:14 UTC

Investigating - A registry is experiencing intermittent problems.
List of TLD(s) impacted:
au, it, at, cz, lu, pl, es, im, cat, ru, nl, jp, pt, hn, ht, gs, sb, tl, mu, cx, am, hk, lt, gb.com, la, kr.com, ar.com, qc.com, uy.com, se.com, hu.com, no.com, no, af, nf, ki, pe, gy, ms, lv, ph, ro, xn--p1ai, si, mg, gr, cm, xn--j6w193g, xn--qxam

Operations for these domains are delayed until the situation is resolved on their side.
Nov 15, 07:55 UTC