Gandi.net Status

Update - Payments between 9:48 UTC and 11:37 UTC are still in pending status.
Oct 20, 16:09 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 11:59 UTC

Investigating - Our payment partner for French customers is currently unstable, the payment page is sometimes unreachable (timeout.)
Oct 20, 10:56 UTC

Domain name registration Operational

DNS Operational

LiveDNS Operational

{abc}.dns.gandi.net Operational

ns6.gandi.net Operational

Gandimail Operational

SMTP in Operational

SMTP out Operational

Roundcube webmail Operational

Sogo webmail Operational

Access (IMAP/POP3) Operational

Hosting Operational

Simple Hosting FR-SD3 Operational

Simple Hosting FR-SD5 Operational

Simple Hosting FR-SD6 Operational

Simple Hosting LU-BI1 Operational

Cloud FR-SD3 Operational

Cloud FR-SD5 Operational

Cloud FR-SD6 Operational

Cloud LU-BI1 Operational

GandiCloud VPS FR-SD6 Operational

Portal Operational

www.gandi.net Operational

Billing / payments Operational

admin.gandi.net Operational

shop.gandi.net Operational

Go Sitebuilder Operational

APIs Operational

PUBLIC API v4 Operational

PUBLIC API v5 Operational

Web redirection services Operational

Network Operational

SSL Certificates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Production] Registry Switch Maintenance Oct 21, 05:00-05:30 UTC

Registry Switch Maintenance

List of TLD(s) impacted:
Ch, Li

Maintenance Window: 2021-10-21 05:00AM UTC - 2021-10-21 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:32 UTC

[Production] Registry Eurid Maintenance Oct 24, 04:00-07:00 UTC

Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-10-24 04:00AM UTC - 2021-10-24 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:21 UTC

[Production] Registry Nominet Maintenance Oct 26, 05:00-07:30 UTC

Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, co.uk, me.uk, org.uk, uk, surf, rodeo, realestate, miami, luxe, law, jobs, horse, garden, fit, fishing, fashion, cymru, cooking, casa, career, boston, beer, bayern, abogado

Maintenance Window: 2021-10-26 05:00AM UTC - 2021-10-26 07:30AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 29, 13:21 UTC

[Production] Registry Verisign Maintenance Oct 26, 17:00-21:00 UTC

Registry Verisign Maintenance

List of TLD(s) impacted:
cc, name, tv, xn--9dbq2a, xn--mk1bu44c, xn--t60b56a, xn--tckwe

Maintenance Window: 2021-10-26 05:00PM UTC - 2021-10-26 09:00PM UTC

No action on these domains will be possible during this outage.
Posted on Oct 20, 11:34 UTC

[Production] Registry Eurid Maintenance Oct 27, 04:00-07:00 UTC

Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-10-27 04:00AM UTC - 2021-10-27 07:00AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 29, 13:27 UTC

[Production] Registry Afilias Maintenance Oct 27, 17:00-20:00 UTC

Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-10-27 05:00PM UTC - 2021-10-27 08:00PM UTC

No action on these domains will be possible during this outage.
Posted on Oct 20, 11:36 UTC

[Production] Registry Verisign Maintenance Oct 28, 21:00 - Oct 29, 01:00 UTC

Registry Verisign Maintenance

List of TLD(s) impacted:
com, net, cc, name, tv, xn--9dbq2a, xn--mk1bu44c, xn--t60b56a, xn--tckwe

Maintenance Window: 2021-10-28 09:00PM UTC - 2021-10-29 01:00AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 29, 13:29 UTC

[Production] Registry Sgnic Maintenance Nov 13, 16:00 - Nov 14, 00:00 UTC

Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-13 04:00PM UTC - 2021-11-14 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:34 UTC

[Production] Registry Verisign Maintenance Nov 16, 22:00 - Nov 17, 02:00 UTC

Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc, com, net

Maintenance Window: 2021-11-16 10:00PM UTC - 2021-11-17 02:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:37 UTC

[Production] Registry Technical Provider Hexonet Maintenance Nov 20, 08:00-12:00 UTC

Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-11-20 08:00AM UTC - 2021-11-20 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Jan 29, 17:13 UTC

[Production] Registry Sgnic Maintenance Nov 20, 16:00 - Nov 21, 00:00 UTC

Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-20 04:00PM UTC - 2021-11-21 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:35 UTC

[Production] Registry Eurid Maintenance Nov 24, 05:00-08:00 UTC

Registry Eurid Maintenance

List of TLD(s) impacted:
eu, xn--e1a4c, xn--qxa6a

Maintenance Window: 2021-11-24 05:00AM UTC - 2021-11-24 08:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:22 UTC

[Production] Registry Sgnic Maintenance Nov 27, 16:00 - Nov 28, 00:00 UTC

Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-11-27 04:00PM UTC - 2021-11-28 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Oct 18, 08:35 UTC

Past Incidents

Oct 20, 2021

[Production] Registry DnsBelgium Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 11:00 UTC

Scheduled - Registry DnsBelgium Maintenance

List of TLD(s) impacted:
brussels, vlaanderen

Maintenance Window: 2021-10-20 11:00AM UTC - 2021-10-20 03:00PM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:29 UTC

[Production] Registry Dns.PL Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 05:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 02:00 UTC

Scheduled - Registry Dns.PL Maintenance

List of TLD(s) impacted:
PL

Maintenance Window: 2021-10-20 02:00AM UTC - 2021-10-20 05:00AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:31 UTC

Oct 19, 2021

[Production] Registry Afilias Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 UTC

Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g, aero, ag, asia, bz, eco, global, ist, istanbul, lc, ltda, me, mn, onl, pr, rich, sc, spa, srl, vc, vegas, aero, ag, asia, bz, eco, global, ist, istanbul, lc, ltda, me, mn, onl, pr, rich, sc, spa, srl, vc, vegas

Maintenance Window: 2021-10-19 03:00PM UTC - 2021-10-19 07:00PM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:27 UTC

[OT&E] Registry Verisign Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 14:30 UTC

Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
cc, name, tv, xn--9dbq2a, xn--mk1bu44c, xn--t60b56a, xn--tckwe

Maintenance Window: 2021-10-19 02:30PM UTC - 2021-10-19 06:30PM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:23 UTC

Simple Hosting incident

Resolved - Monitoring showed that issue has been resolved.
Oct 19, 13:52 UTC

Monitoring - A fix has been implemented, we will keep monitoring the situation during the week-end.
Oct 15, 16:25 UTC

Update - Still working on a permanent fix
Oct 15, 14:52 UTC

Identified - Issue has been identified and a fix is being implemented
Oct 15, 11:20 UTC

Investigating - Nous rencontrons des lenteurs sur nos API internes Simple hosting, la vitesse des opérations sur Simple Hosting est dégradée mais la disponibilité des sites n'est pas affectée.

We are investigating slowness on the internal APIs of our Simple Hosting product. New operations might be slow to process, but websites availability is not impacted.
Oct 15, 08:20 UTC

[Production] Registry Nominet Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 UTC

Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, co.uk, me.uk, org.uk, uk, surf, rodeo, realestate, miami, luxe, law, jobs, horse, garden, fit, fishing, fashion, cymru, cooking, casa, career, boston, beer, bayern, abogado

Maintenance Window: 2021-10-19 07:00AM UTC - 2021-10-19 09:30AM UTC

No action on these domains will be possible during this outage.
Oct 18, 08:25 UTC

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

[Production] Registry DotTop Maintenance

Completed - The scheduled maintenance has been completed.
Oct 15, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:06 UTC

Scheduled - Registry DotTop Maintenance

List of TLD(s) impacted:
top, wang, xn--45q11c, xn--6qq986b3xl, xn--czr694b, xn--czru2d, xn--hxt814e, xn--ses554g

Maintenance Window: 2021-10-15 08:00PM UTC - 2021-10-15 10:00PM UTC

No action on these domains will be possible during this outage.
Sep 29, 13:25 UTC

Oct 14, 2021

Simple Hosting incident

Resolved - Operations on Simple Hosting are no longer blocked. The issue is now fixed.
Oct 14, 17:00 UTC

Monitoring - A fix has been deployed. Our teams are still investigating but customers should no longer be impacted.
Oct 14, 16:46 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 14, 16:07 UTC

Investigating - We are currently having issues with Simple Hosting operations. Operations on Simple Hosting are blocked. Please do not try any operation that would restart your instance, as it may stop but not start until the end of this incident.
Simple Hosting instances that are up and running are available as usual.
Oct 14, 15:58 UTC

Oct 13, 2021

No incidents reported.

Oct 12, 2021

Unavailability for some VPS/CLOUD at FR-SD6

Resolved - This incident has been resolved.
Oct 12, 17:09 UTC

Update - We are continuing to monitor for any further issues.
Oct 12, 17:05 UTC

Monitoring - We have identified source of the issue.
A fix has been implemented and we are monitoring the results.
Oct 12, 17:04 UTC

[Production] Registry nic.at Maintenance

Completed - The scheduled maintenance has been completed.
Oct 12, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 UTC

Scheduled - Registry nic.at Maintenance

List of TLD(s) impacted:
AT

Maintenance Window: 2021-10-12 03:00AM UTC - 2021-10-12 10:00AM UTC

No action on these domains will be possible during this outage.
Oct 6, 09:15 UTC

Network issue

Resolved - This incident has been resolved.
Oct 12, 10:00 UTC

Monitoring - All services should be back online. We are monitoring the situation.
Oct 10, 18:16 UTC

Update - Most of the services are back but we still have problems with Gandimail, due to that a part of customer's mailboxes are still not available. We are working to restore service.
Oct 10, 16:39 UTC

Update - We are continuing to work on a fix for this issue.
Oct 10, 15:45 UTC

Update - We are continuing to restart services and apply patches on the platform.
Oct 10, 13:59 UTC

Update - We are continuing to restart services and apply patches on the platform.
Oct 10, 13:08 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 10, 11:36 UTC

Update - We are continuing to investigate this issue.
Oct 10, 11:35 UTC

Update - We are continuing to investigate this issue.
Oct 10, 10:41 UTC

Update - We are continuing to investigate this issue.
Oct 10, 10:26 UTC

Investigating - We are currently investigating this issue.
Oct 10, 10:15 UTC

Oct 11, 2021

No incidents reported.

Oct 10, 2021

.EU registry connection

Resolved - This incident has been resolved.
Oct 10, 07:51 UTC

Monitoring - All connections to .eu have been recovered and we are monitoring the results.
Oct 9, 21:05 UTC

Update - We are still experiencing connection issues to the registry. Customers will not be able to register and renew domains and will experience connection issues with .eu
Oct 9, 17:39 UTC

Investigating - We are experiencing connection issues to the registry. Customers will not be able to register and renew domains and will experience connection issues with .eu
Oct 9, 04:40 UTC

Oct 9, 2021

SD6 PaaS outage

Resolved - This incident has been resolved.
Oct 9, 17:32 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 17:25 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 9, 17:10 UTC

Oct 8, 2021

Gandimail unavailable mailboxes

Resolved - This incident has been resolved.
Oct 8, 08:29 UTC

Identified - We have identified an incident affecting some Gandimail mailboxes. Affected users are unable to access their e-mails or send e-mails. We are working to restore service as soon as possible.
Oct 8, 08:27 UTC

Oct 7, 2021

Network incident

Resolved - This incident has been resolved.
Oct 7, 15:37 UTC

Update - We are continuing to monitor for any further issues.
Oct 7, 15:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 15:07 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 7, 14:53 UTC

[OT&E] Registry Nominet Maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC

Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
abogado, bayern, beer, boston, career, casa, cooking, cymru, fashion, fishing, fit, garden, horse, jobs, law, luxe, miami, realestate, rodeo, surf, co.uk, me.uk, org.uk, uk, vip, vodka, wales, wedding, work, yoga

Maintenance Window: 2021-10-07 07:00AM UTC - 2021-10-07 09:00AM UTC

No action on these domains will be possible during this outage.
Sep 29, 13:30 UTC

Oct 6, 2021

[Production] Registry dns.pl Maintenance

Completed - The scheduled maintenance has been completed.
Oct 6, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 03:00 UTC

Scheduled - Registry dns.pl Maintenance

List of TLD(s) impacted:
PL

Maintenance Window: 2021-10-06 03:00AM UTC - 2021-10-06 05:00AM UTC

No action on these domains will be possible during this outage.
Sep 29, 13:32 UTC

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