a mitigation has been implemented, the creation of new instance is now working.
Posted May 27, 2020 - 07:26 UTC
Identified
This incident impact the creation of new simple hosting instance on gandiv5. Customer will receive this error message when trying to checkout : > The order has been cancelled due to errors > The server has either erred or is incapable of performing the requested operation. The issue has been identified and our team are working on it.