Mail access incident

Incident Report for Gandi.net

Resolved

This incident has been resolved.

Posted Dec 01, 2020 - 20:44 UTC

Monitoring

Mail access has been restored for the affected mailboxes. We are monitoring the situation for any further issues.

Posted Dec 01, 2020 - 17:03 UTC

Identified

Our team has identified the issue and is working on a fix.

Posted Dec 01, 2020 - 16:45 UTC

Investigating

An incident on a GandiMail storage subunit is affecting some mailboxes. Affected customers are unable to access their e-mails or send e-mails.

Posted Dec 01, 2020 - 16:39 UTC

This incident affected: Gandimail (Access (IMAP/POP3)).