All Systems Operational
Domain name registration ? Operational
DNS ? Operational
LiveDNS ? Operational
{abc}.dns.gandi.net ? Operational
ns6.gandi.net ? Operational
Gandimail ? Operational
SMTP in ? Operational
SMTP out ? Operational
Roundcube webmail ? Operational
Sogo webmail ? Operational
Access (IMAP/POP3) ? Operational
Hosting ? Operational
Simple Hosting FR-SD3 ? Operational
Simple Hosting FR-SD5 ? Operational
Simple Hosting FR-SD6 ? Operational
Simple Hosting LU-BI1 ? Operational
Cloud FR-SD3 ? Operational
Cloud FR-SD5 ? Operational
Cloud FR-SD6 ? Operational
Cloud LU-BI1 ? Operational
GandiCloud VPS FR-SD6 Operational
Portal ? Operational
www.gandi.net ? Operational
Billing / payments ? Operational
admin.gandi.net ? Operational
shop.gandi.net Operational
Go Sitebuilder ? Operational
APIs ? Operational
PUBLIC API v4 ? Operational
PUBLIC API v5 ? Operational
Web redirection services ? Operational
Network ? Operational
SSL Certificates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Production] Registry Neustar Maintenance Sep 27, 22:30 - Sep 28, 02:30 UTC
Registry Neustar Maintenance

List of TLD(s) impacted:
COIN, FIRMIN, GENIN, IN, INDIN, NETIN, ORGIN, XN--H2BRJ9C

Maintenance Window: 2021-09-27 10:30PM UTC - 2021-09-28 02:30AM UTC

No action on these domains will be possible during this outage.
Posted on Sep 23, 12:21 UTC
[Production] Registry SIDN Maintenance Sep 28, 18:00-19:00 UTC
Registry SIDN Maintenance

List of TLD(s) impacted:
NL

Maintenance Window: 2021-09-28 06:00PM UTC - 2021-09-28 07:00PM UTC

No action on these domains will be possible during this outage.
Posted on Sep 22, 08:59 UTC
[Production] Registry Afilias Maintenance Sep 29, 13:00-14:00 UTC
Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-09-29 01:00PM UTC - 2021-09-29 02:00PM UTC

No action on these domains will be possible during this outage.
Posted on Sep 21, 10:24 UTC
[Production] Registry Pir Maintenance Sep 29, 13:00-14:00 UTC
Registry Pir Maintenance

List of TLD(s) impacted:
ngo, ong, org, xn--c1avg, xn--i1b6b1a6a2e, xn--nqv7f

Maintenance Window: 2021-09-29 01:00PM UTC - 2021-09-29 02:00PM UTC

No action on these domains will be possible during this outage.
Posted on Sep 21, 10:24 UTC
[Production] Registry Nic.ch Maintenance Sep 30, 05:00-05:30 UTC
Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-09-30 05:00AM UTC - 2021-09-30 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Jul 16, 16:02 UTC
[Production] Registry Nic.cat Maintenance Sep 30, 15:00-16:00 UTC
Registry Nic.cat Maintenance

List of TLD(s) impacted:
CAT

Maintenance Window: 2021-09-30 03:00PM UTC - 2021-09-30 04:00PM UTC

No action on these domains will be possible during this outage.
Posted on Sep 23, 12:22 UTC
[Production] Registry Technical Provider Hexonet Maintenance Nov 20, 08:00-12:00 UTC
Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-11-20 08:00AM UTC - 2021-11-20 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Jan 29, 17:13 UTC
Past Incidents
Sep 26, 2021
[Production] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:00 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-09-26 05:00PM UTC - 2021-09-26 09:00PM UTC

No action on these domains will be possible during this outage.
Sep 21, 10:28 UTC
[Production] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 01:01 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-09-26 01:00AM UTC - 2021-09-26 02:00PM UTC

No action on these domains will be possible during this outage.
Sep 21, 10:28 UTC
[Production] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 01:03 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-09-26 01:00AM UTC - 2021-09-26 02:00AM UTC

No action on these domains will be possible during this outage.
Aug 27, 15:10 UTC
Sep 25, 2021

No incidents reported.

Sep 24, 2021
[OT&E] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:00 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc, com, net

Maintenance Window: 2021-09-23 09:00PM UTC - 2021-09-24 01:00AM UTC

No action on these domains will be possible during this outage.
Sep 21, 10:27 UTC
[Production] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:00 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc

Maintenance Window: 2021-09-23 09:00PM UTC - 2021-09-24 01:00AM UTC

No action on these domains will be possible during this outage.
Sep 21, 10:26 UTC
[Production] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:00 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
xn--tckwe, xn--t60b56a, xn--mk1bu44c, xn--9dbq2a, tv, name, cc

Maintenance Window: 2021-09-23 09:00PM UTC - 2021-09-24 01:00AM UTC

No action on these domains will be possible during this outage.
Aug 26, 10:55 UTC
Sep 23, 2021
Gandimail storage incident
Resolved - This incident has been resolved.
Sep 23, 12:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 12:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 12:00 UTC
Sep 22, 2021
Emergency maintenance on a storage unit at FR-SD3
Completed - The scheduled maintenance has been completed.
Sep 22, 13:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 13:02 UTC
Scheduled - We will perform an emergency maintenance on a storage unit at FR-SD3.
During this time some Cloud servers and Simple Hosting instances will be unresponsive.
Sep 22, 12:00 UTC
Network configuration changes
Completed - The scheduled maintenance has been completed.
Sep 22, 06:46 UTC
Verifying - Maintenance was successful for the most stressing part, no packet loss induced as expected.
Sep 22, 06:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:00 UTC
Scheduled - A network configuration changes will be done on our Openstack infrastructure. No packet loss is expected for this maintenance.
Sep 21, 07:43 UTC
Sep 21, 2021
Gandimail storage incident
Resolved - This incident has been resolved.
Sep 21, 15:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 15:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 15:42 UTC
Nominet Registry incident
Resolved - This incident has been resolved.
Sep 21, 13:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 13:32 UTC
Update - We are continuing to work on a fix for this issue.
Sep 21, 12:53 UTC
Identified - Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, co.uk, me.uk, org.uk, uk, surf, rodeo, realestate, miami, luxe, london, law, jobs, horse, garden, fit, fishing, fashion, cymru, cooking, casa, career, boston, beer, bayern, abogado
Sep 21, 11:42 UTC
[Production] Registry Nominet Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 05:00 UTC
Scheduled - Registry Nominet Maintenance

List of TLD(s) impacted:
yoga, work, wedding, wales, vodka, vip, co.uk, me.uk, org.uk, uk, surf, rodeo, realestate, miami, luxe, london, law, jobs, horse, garden, fit, fishing, fashion, cymru, cooking, casa, career, boston, beer, bayern, abogado

Maintenance Window: 2021-09-21 05:00AM UTC - 2021-09-21 07:00AM UTC

No action on these domains will be possible during this outage.
Aug 26, 10:51 UTC
Network MPLS removal - step 3
Completed - The scheduled maintenance has been completed.
Sep 21, 06:45 UTC
Update - The Luxembourg Core/Backbone has been removed from the MPLS, we continue with Paris
Sep 21, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:47 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 20, 08:31 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 20, 08:29 UTC
Scheduled - Following the last 2 step of our MPLS maintenance.
We are now ready to remove the MPLS in our CORE network.

No impact is expected on production services
Sep 20, 08:29 UTC
Sep 20, 2021
Mail storage incident
Resolved - This incident has been resolved.
Sep 20, 07:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 07:19 UTC
Identified - An incident is affecting a Gandimail storage subunit. Affected mailboxes are unable to access their e-mails and send e-mails. We have identified the issue and are working on restoring the service.
Sep 20, 07:15 UTC
[Production] Registry HostmasterDK Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 14:00 UTC
Scheduled - Registry HostmasterDK Maintenance

List of TLD(s) impacted:
dk

Maintenance Window: 2021-09-16 02:00PM UTC - 2021-09-20 06:00AM UTC

No action on these domains will be possible during this outage.
Sep 13, 08:29 UTC
Sep 19, 2021
Network incident FR-SD3
Resolved - This incident has been resolved.
Sep 19, 18:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 18:26 UTC
Investigating - We are currently investigating this issue.
Sep 19, 17:56 UTC
Sep 18, 2021

No incidents reported.

Sep 17, 2021
[OT&E] Registry Verisign Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 14:00 UTC
Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-09-17 02:00PM UTC - 2021-09-17 10:00PM UTC

No action on these domains will be possible during this outage.
Sep 13, 08:30 UTC
Storage incident on FR-SD6
Resolved - This incident has been resolved.
Sep 17, 14:07 UTC
Monitoring - The situation is now stable but we continue to monitor for possible issues.
Sep 17, 09:37 UTC
Update - We are continuing to work on a fix for this issue.
Sep 17, 09:13 UTC
Identified - We have identified an issue with a storage unit on FR-SD6. Our teams are working to restore the service for impacted clients.
Sep 17, 08:26 UTC
Sep 16, 2021
.gg registry
Resolved - This incident has been resolved.
Sep 16, 15:29 UTC
Monitoring - The Registry is currently unavailable due to an urgent, unscheduled database maintenance requirement. We do not expect this to take longer than 2-3 hours, approximate, and we hope to be done somewhat quicker if we can
Sep 16, 14:50 UTC
Incident at fr-sd3
Resolved - This incident has been resolved.
Sep 16, 07:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 02:20 UTC
Investigating - We are currently investigating this issue.
Sep 16, 02:03 UTC
Sep 15, 2021
Storage incident
Resolved - This incident has been resolved.
Sep 15, 12:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 12:11 UTC
Update - We are continuing to work on a fix for this issue.
Sep 15, 12:01 UTC
Identified - Impact on Support information system also
Sep 15, 11:58 UTC
Network MPLS removal - step 2
Completed - The scheduled maintenance has been completed.
Sep 15, 07:45 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 15, 06:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:45 UTC
Scheduled - We will perform a network maintenance on our internal/corp infrastructure.
Following the previous step, our internal infrastructure does not use MPLS forwarding anymore.
This maintenance is about cleaning all the remaining MPLS configuration on concerned routers.
No impact is expected on production services
Sep 14, 14:30 UTC
Sep 14, 2021
[Production] Registry CentralNic Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 10:00 UTC
Scheduled - Registry CentralNic Maintenance

List of TLD(s) impacted:
zuerich, gent, ae.org, art, auto, autos, baby, bar, beauty, best, blog, boats, bond, br.com, build, cam, car, cars, ceo, cfd, cn.com, co.com, college, com.de, coop, cyou, de.com, desi, design, eu.com, fans, feedback, fm, forum, frl, fun, gay, gb.net, gd, gr.com, hair, homes, host, hu.net, icu, in.net, ink, jp.net, jpn.com, london, love, luxury, makeup, monster, motorcycles, online, ooo, press, protection, pw, qpon, quest, radio.am, radio.fm, reit, rent, rest, ru.com, sa.com, saarland, sbs, se.net, security, site, skin, space, storage, store, tech, theatre, tickets, uk.com, uk.net, uno, us.com, us.org, vg, website, wiki, xyz, yachts, za.com

Maintenance Window: 2021-09-14 10:00AM UTC - 2021-09-14 02:00PM UTC

No action on these domains will be possible during this outage.
Sep 13, 08:27 UTC
[Production] Registry CentralNic Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 10:00 UTC
Scheduled - Registry CentralNic Maintenance

List of TLD(s) impacted:
gent, ae.org, art, auto, autos, baby, bar, beauty, best, blog, boats, bond, br.com, build, cam, car, cars, ceo, cfd, cn.com, co.com, college, com.de, coop, cyou, de.com, desi, design, eu.com, fans, feedback, fm, forum, frl, fun, gay, gb.net, gd, gr.com, hair, homes, host, hu.net, icu, in.net, ink, jp.net, jpn.com, love, luxury, makeup, monster, motorcycles, online, ooo, press, protection, pw, qpon, quest, radio.am, radio.fm, reit, rent, rest, ru.com, sa.com, saarland, sbs, se.net, security, site, skin, space, storage, store, tech, theatre, tickets, uk.com, uk.net, uno, us.com, us.org, vg, website, wiki, xyz, yachts, za.com

Maintenance Window: 2021-09-14 10:00AM UTC - 2021-09-14 02:00PM UTC

No action on these domains will be possible during this outage.
Aug 16, 08:20 UTC
[OT&E] Registry Nic.ch Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 UTC
Scheduled - Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-09-14 06:00AM UTC - 2021-09-14 11:30AM UTC

No action on these domains will be possible during this outage.
Jul 16, 16:04 UTC
[Production] Registry DnsBe Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:01 UTC
Scheduled - Registry DnsBe Maintenance

List of TLD(s) impacted:
be

Maintenance Window: 2021-09-14 06:00AM UTC - 2021-09-14 07:00AM UTC

No action on these domains will be possible during this outage.
Sep 13, 08:26 UTC
Network MPLS removal
Completed - The scheduled maintenance has been completed.
Sep 14, 06:45 UTC
Verifying - The configuration changes have been applied to routers.
It behaves as expected.
We are keeping close monitoring on those routers until the end of the maintenance window.
Sep 14, 05:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 04:45 UTC
Scheduled - We will perform a network maintenance on our internal/corp infrastructure.
We are starting to remove the legacy MPLS stack as a first step for our new core/backbone deployment
No impact is expected on production services
Sep 13, 10:15 UTC
Unavailability for some VPS/CLOUD at FR-SD6
Resolved - This incident has been resolved.
Sep 14, 04:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 04:27 UTC
Investigating - We are currently investigating this issue.
Sep 14, 04:18 UTC
Sep 13, 2021
Mail storage incident
Resolved - This incident has been resolved.
Sep 13, 08:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 07:43 UTC
Identified - An incident is affecting a Gandimail storage subunit. Affected mailboxes are unable to access their e-mails and send e-mails. We have identified the issue and are working on restoring the service.
Sep 13, 07:38 UTC
Sep 12, 2021

No incidents reported.

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