Mail access issues

Incident Report for Gandi.net

Resolved

This incident has been resolved.

Posted Mar 29, 2021 - 12:55 UTC

Monitoring

IMAP/POP access is now restored for the affected mailboxes. You may experience delays in new mail reception for a few minutes.

Posted Mar 29, 2021 - 12:36 UTC

Identified

The service is progressively restoring for the affected mailboxes.

Posted Mar 29, 2021 - 12:31 UTC

Investigating

An incident on a GandiMail storage subunit is affecting some mailboxes. Affected customers are unable to access their e-mails or send e-mails.

Posted Mar 29, 2021 - 12:24 UTC

This incident affected: Gandimail (Access (IMAP/POP3)).