Mail access issues

Incident Report for Gandi.net

Resolved

This incident has been resolved.

Posted Nov 05, 2020 - 21:59 UTC

All mailboxes have been restored. All impacted clients are able to access their e-mails.

Posted Nov 05, 2020 - 21:58 UTC

95% of impacted customers can access their e-mails. We are restoring the last mailboxes.

Posted Nov 05, 2020 - 21:52 UTC

60% of impacted customers can access their e-mails.

Posted Nov 05, 2020 - 21:42 UTC

Some customers may be unable to access their e-mails. We will have to restore mailboxes.

Posted Nov 05, 2020 - 21:28 UTC

We are investigating an issue with a mail storage unit. Some customers may be unable to access their e-mails.

Posted Nov 05, 2020 - 20:53 UTC

This incident affected: Email (Access (IMAP/POP3)).