Gandimail access issue

Incident Report for Gandi.net

Resolved

This incident has been resolved.
Posted Sep 07, 2023 - 11:57 UTC

Monitoring

The gandimail service is almost back to its normal state.
Posted Sep 07, 2023 - 11:13 UTC

Update

We have identified the issue and we are working on bringing the service back up.
Posted Sep 07, 2023 - 10:46 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 10:38 UTC

Investigating

We are currently having an issue with a node.
You can encounter timeout to access your mailbox using imap/pop3.
Posted Sep 07, 2023 - 10:01 UTC
This incident affected: Email (Roundcube webmail, Sogo webmail, Access (IMAP/POP3)).