Production incident
Incident Report for
Situation is now stable. Services are back online.
Posted Apr 19, 2021 - 14:47 UTC
Services are progressively restoring to normal.
Posted Apr 19, 2021 - 13:27 UTC
We are continuing to work on a fix for this issue.
Posted Apr 19, 2021 - 13:13 UTC
We have identified the issue and are working on restoring the service as soon as possible. Thank you for your understanding.
Posted Apr 19, 2021 - 12:52 UTC
We are investigating an incident on our platform. Our teams are working on it.
Posted Apr 19, 2021 - 12:42 UTC
This incident affected: Portal (, Billing / payments,,, Go Sitebuilder), APIs (PUBLIC API v4, PUBLIC API v5), Domain name registration, and Gandimail (Roundcube webmail, Sogo webmail).