Mail storage incident

Incident Report for Gandi.net

Resolved

This incident has been resolved.
Posted Jan 11, 2022 - 12:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2022 - 10:27 UTC

Identified

The issue appears again, a fix is being implemented.
Posted Jan 11, 2022 - 10:07 UTC

Monitoring

We are continuing to monitor for any further issues.
Posted Jan 11, 2022 - 09:22 UTC

Identified

We are investigating an issue with one of our mail storage units. Affected mailboxes are unreachable during the incident, and their mail reception is delayed.
Posted Jan 11, 2022 - 09:15 UTC
This incident affected: Email (Roundcube webmail, Sogo webmail, Access (IMAP/POP3)).