We have timeout issue on our platform

Incident Report for Gandi.net

Resolved

This incident has been resolved.

Posted Nov 19, 2025 - 08:55 UTC

We continue to monitor the situation some delay may be observed in some cases but all services are operational

Posted Nov 19, 2025 - 05:16 UTC

We identifier the root cause, and we are working to mitigate the issue

Posted Nov 19, 2025 - 03:42 UTC

We have identified several timeout issues on different services on our platform

Posted Nov 19, 2025 - 03:39 UTC

This incident affected: Portal (Billing / payments, admin.gandi.net, shop.gandi.net).