Livedns issue

Incident Report for Gandi.net

Resolved

The service is back online.

Posted Jul 20, 2020 - 15:31 UTC

Update

Provider is still working on site, the damage is more important, no ETA can be provided yet.

Posted Jul 20, 2020 - 14:20 UTC

Update

Provider is still on site and working on the faulty location.

Posted Jul 20, 2020 - 12:13 UTC

Update

Provider confirmed fiber cut, we are waiting for their resolution to bring the link in Berlin up again.

Posted Jul 20, 2020 - 06:00 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 19, 2020 - 21:36 UTC

Monitoring

Routes from **Berlin** are not announced anymore, anycast traffic is routed through other servers.

Waiting on provider to recover the service.

Posted Jul 19, 2020 - 20:47 UTC

Investigating

We are aware of a service degradation, our ops team is working on it.
We will keep you update asap.

Posted Jul 19, 2020 - 20:40 UTC

This incident affected: DNS (LiveDNS).